Your Rewards Vault

Frequently Asked Questions

Find everything about BE Coins, voucher redemption, tracking, and support — designed in the BonusBeez style.

What is BonusBeez and what are BE Coins?
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BonusBeez is a rewards and deals platform where you earn BE Coins by completing eligible actions or shopping through partner links. BE Coins are site credits you can redeem for vouchers in the BonusBeez Voucher Store.
How can I earn BE Coins?
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You can earn BE Coins by signing up, completing partner offers, shopping through BonusBeez links, or joining limited-time promotions. Each offer page shows the earning details.
When will my BE Coins appear?
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Some coins are credited instantly; others take 24–72 hours or until the merchant confirms your order. You can track this under Dashboard → Coin History.
Do BE Coins expire?
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BE Coins may expire after a certain duration or campaign. Expiration details are visible in your account dashboard or on the specific promotion page.
How do I redeem vouchers?
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Visit the Voucher Store, choose a voucher, and click Redeem. You’ll get either a coupon code or direct store credit depending on the brand’s terms.
Why didn’t my purchase earn BE Coins?
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Always click through the BonusBeez tracked link before completing your purchase, and don’t use ad blockers or coupon extensions. If coins don’t appear within 72 hours, contact our support team with your order ID.
Can I transfer or withdraw BE Coins?
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BE Coins can’t be transferred or converted to cash unless explicitly stated in a campaign. They can only be used for redemptions on BonusBeez.
How can I contact support?
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You can email us at customercare@rewardbee.in or via the contact form on the homepage. Our team usually replies within 24–48 business hours.